Frequently Asked Questions
Everything you need to know about your Bont Cycling gear.
How do I find the correct size for my cycling shoes?
To find your perfect fit, use our online size wizard and printable sizing chart. We recommend measuring your feet in millimeters to match our specific size guide, as cycling shoe sizing can differ from standard athletic footwear.
Are Bont Cycling shoes heat-moldable?
Yes, most of our performance models feature a proprietary resin that allows for heat-molding at home in a conventional oven. This allows you to achieve a custom fit for maximum comfort and power transfer.
What is your return policy for performance footwear?
We offer a 30-day return policy for items in new, unused condition with original packaging. Please note that shoes that have had cleats installed or have been heat-molded are no longer eligible for return.
How long does international shipping take?
Standard international shipping typically takes 5-10 business days depending on your location and local customs processing. Express shipping options are available at checkout for faster delivery.
What warranty do you offer on your products?
Bont Cycling products are covered by a 12-month warranty against defects in materials and workmanship from the date of purchase for the original owner.
Do you offer replacement parts like heel pads or BOA dials?
Yes, we stock a full range of replacement parts including heel pads, cleat T-nuts, and BOA replacement kits to ensure your shoes stay on the road for as long as possible.