Returns & Exchanges
Bont Cycling offers a 30-day return policy on all standard items to ensure you find the perfect fit and performance for your ride. Products must be in brand-new, resaleable condition with original packaging and must not have had cleats installed.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unused shoes and any accessories back into the original box, ensuring all protective materials are included to prevent damage during transit.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your shipping carton.
- 4.Drop Off and Refund
Deliver your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.